Zylu University | Home

Training & Support


    • Recent Topics

    • Software Updates

      Software updates will be published here
    • Booking Recommendations

      You can discuss all the booking related recommendations here.
    • Welcome to Community

      The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions.
    • Popular Articles

    • Getting Started with Bookings & Sales on Zylu: A Step-by-Step Guide

      How to Get Started with Bookings & Walk-Ins in Zylu . This guide will walk you through managing bookings, walk-ins, adding new customers, selling services and products, and sending invoices through Zylu. By following these steps, you’ll streamline ...
    • Billing Process (Walk-In Customer)

      A step-by-step guide to efficiently handle transactions for walk-in clients. In this tutorial, you'll discover how to bill walk-in customers using the Zylu salon management app. Whether it’s a first-time visitor or a regular client, we’ll walk you ...
    • How to send a WhatsApp Campaign for Holiday Discount

      Step-by-Step Guide to Engaging Customers with Festive Offers WhatsApp Campaign In this tutorial, we'll walk you through the process of creating and sending a WhatsApp campaign to promote your holiday discounts. <br> Steps: Log into your Zylu ...
    • How to Set Up a Cashback Loyalty Program

      Reward and Regain Customers with a Cashback Program in Zylu <br> Steps: Open the Zylu app and go to "Manage" in the main menu. Navigate to "Marketing" and select "Loyalty Program." Click on the "Cashback" tab. Press the plus button to create a ...
    • Complete Business Verification

      Verifying Your WhatsApp Business Account To fully utilize the features of your WhatsApp Business account, it's essential to complete the business verification process. Follow these simple steps to get started: Initiate Business Verification: If you ...
    • Recent Articles

    • How to Add Staff in Zylu

      This guide explains how to add a new staff member, define their working details, provide system access, and manage their account in Zylu. Overview Staff Management in Zylu allows you to: Add employees to the system Assign roles and responsibilities ...
    • How to View Website Enquiries in Zylu

      Learn how to view, track, and manage customer enquiries received from your website. Steps Open the main menu Select Enquiry View the list of enquiries received from your website By default, enquiries are sorted by Inquiry Date (latest first) Click ...
    • How to Login to Zylu

      Learn how to log in to your Zylu account using your registered credentials. Steps Open your web browser Go to biz.zylu.co Enter your registered email address Enter your password Click Login You will be redirected to your dashboard Notes Use the same ...
    • How to Set Up and Run Payroll for Your Staff

      This guide helps you create payroll schedules, review salary calculations, and complete staff payments while ensuring accuracy and consistency. Steps From the main menu, go to Payroll Manage Pay Schedule Click “+” → Enter name → Select pay frequency ...
    • How to Update Employee Compensation

      Update and review employee compensation before running payroll to ensure accurate salary calculations. Steps Go to Manage Click Staff Management Select the staff member Click the three dots (⋮) → Edit Switch to Compensation tab Update: Salary amount ...