Each product in the bill must be linked to a staff member who sold it.
In the product row, click the Employee dropdown.
Select the appropriate staff member.
This ensures proper sales tracking, commission, and performance reporting.
You can edit the price by clicking directly on the price field.
You can apply a flat discount or percentage discount in the discount field.
Discounts and taxes will auto-adjust the final total.
Product tax is calculated based on your store settings:
For India: Default is GST 18%
For other regions: Default is VAT 5%
If your store is set to tax-inclusive, the shown price already includes tax.
If your store is tax-exclusive, the tax is visible beside the product price.
To show products in billing:
Products must be marked For Sale in:
Manage → Inventory → Products
You can also configure whether a product is for sale or for consumption.
Q: Why does the product show "Add Stock"?
A: This means the product is out of stock. Click on Add Stock, go to Inventory Receipts, update the quantity, and then return to billing.
Q: Can I update stock from the billing screen?
A: Yes. You can click Add Stock from the billing screen, which will take you directly to Inventory Receipts where you can add stock for that item. All products marked For Sale can be updated this way.
Q: Where can I update product stock?
A: Go to Manage → Inventory → Inventory Receipts to add or edit stock levels for any product.
Q: Can I add a product without assigning a staff member?
A: No. Every product sold must be linked to a staff member. Billing cannot be completed unless a staff member is selected for each product.
Q: What if the product is not showing in billing?
A: Make sure the product is marked as For Sale in Manage → Inventory → Products. Only products marked for sale will appear in the billing popup.
Q: Can I sell products for internal use?
A: No. Products marked for consumption are for internal use only and will not appear in the billing screen.
Q: Can I apply a discount to a product?
A: Yes. You can apply either a flat discount or a percentage discount in the product row while billing.
Q: Can I sell the same product in multiple quantities?
A: Yes. Update the Quantity field in the product row to reflect the number of units the customer is buying.
Q: How is tax applied to products?
A: Tax is shown in the same row as the product. It follows your store’s tax setup. You can edit or remove it during billing if needed.
Q: Are there limits to how many products I can sell?
A: Yes. It depends on your subscription plan:
Plan | Product Limit (SKUs) |
Lite | 25 SKUs |
Grow | 50 SKUs |
Standard | Unlimited |
Premium | Unlimited |