Understanding SMS, and ZAP AI Credits in Zylu
This section helps you understand how to buy and manage credits in the Zylu platform, including SMS credits and ZAP AI credits.
How to buy ZAP AI credits:
- ZAP AI is a prompt-based AI tool integrated into Zylu that helps create WhatsApp templates. This is a credit-based feature, and credits can be purchased from the Marketing section.
How to buy SMS credits:
- Sending SMS notifications to customers requires credits, which can be purchased from the Marketing section in Zylu.
Where to buy these credits in Zylu?
Understanding Zap Credits
Zap Credits power AI features across the Zylu platform. Whenever an AI action is performed, Zap Credits are consumed.
Where Are Zap Credits Used?
1. WhatsApp Template Generation
Use Zap Credits to generate AI-powered WhatsApp message templates for marketing campaigns, follow-ups, promotions, and customer engagement.
2. AI Attendance
Zap Credits are consumed when using AI Attendance features, including:
- Facial enrollment
- Employee check-in
- Employee check-out
3. Zap Recommendations & Insights
Zap Credits are used when Zap AI analyzes your business data and generates:
- Business recommendations
- Growth opportunities
- Performance insights
- Actionable suggestions
4. Zap Assistant Conversations
Every conversation with Zap AI Assistants on WhatsApp uses Zap Credits. This includes:
- Customer interactions
- Automated responses
- AI-powered assistance and engagement
Where Can I View My Zap Credits?
You can view your available Zap Credit balance by navigating to the Marketing menu.
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