Zylu Notifications Guide for Business Owners

Zylu Notifications Guide for Business Owners

Zylu helps salon owners stay on top of key activities with automated alerts. These notifications are sent only to the business owner to maintain control, visibility, and oversight of salon operations.

πŸ”” Notification Channels
Supported on SMS (India only), WhatsApp, Email, and Push Notifications.


πŸ“© Supported Notifications for Business Owners

EventSMS (India Only)WhatsAppEmailPush Notification
Cash Register Openβœ…βœ…βœ…βœ…
Cash Register Closeβœ…βœ…βœ…βœ…
Booking Voidedβœ…βœ…βœ…βœ…
Booking Completedβœ…βœ…βœ…βœ…
New Booking from Customerβœ…βœ…βœ…βœ…
Customer Cancelling Bookingβœ…βœ…βœ…βœ…

πŸ” Notification Event Details

1. Cash Register Open

  • What it means: The front desk has opened the day’s cash register.

  • Why it matters: Helps track when business starts and who initiated it.

2. Cash Register Close

  • What it means: The cash register has been closed for the day.

  • Why it matters: Useful for end-of-day financial reconciliation and accountability.

3. Booking Voided

  • What it means: A booking was canceled or voided by salon staff.

  • Why it matters: Keeps you informed of any changes that could affect customer experience or revenue.

4. Booking Completed

  • What it means: A customer’s service has been marked as completed.

  • Why it matters: Lets you monitor service delivery and track productivity.

5. New Booking from Customer

  • What it means: A customer made a new booking online or through other channels.

  • Why it matters: Stay in the loop on new business coming in.

6. Customer Cancelling Booking

  • What it means: A customer has canceled their upcoming booking.

  • Why it matters: Enables proactive slot management and reduces idle time.


⚠️ Important Notes

  • SMS notifications are only available for registered Indian mobile numbers.

  • Ensure your contact details are up to date in the Zylu Owner Profile Settings to receive alerts.

Need help setting up or modifying your notification preferences?
Contact our support team at support@zylu.co or use the in-app chat.

    • Popular Articles

    • Getting Started with Bookings & Sales on Zylu: A Step-by-Step Guide

      How to Get Started with Bookings & Walk-Ins in Zylu . This guide will walk you through managing bookings, walk-ins, adding new customers, selling services and products, and sending invoices through Zylu. By following these steps, you’ll streamline ...
    • How to send a WhatsApp Campaign for Holiday Discount

      Step-by-Step Guide to Engaging Customers with Festive Offers WhatsApp Campaign In this tutorial, we'll walk you through the process of creating and sending a WhatsApp campaign to promote your holiday discounts. <br> Steps: Log into your Zylu ...
    • Complete Business Verification

      Verifying Your WhatsApp Business Account To fully utilize the features of your WhatsApp Business account, it's essential to complete the business verification process. Follow these simple steps to get started: Initiate Business Verification: If you ...
    • Billing Process (Walk-In Customer)

      A step-by-step guide to efficiently handle transactions for walk-in clients. In this tutorial, you'll discover how to bill walk-in customers using the Zylu salon management app. Whether it’s a first-time visitor or a regular client, we’ll walk you ...
    • Zylu Quick Start Guide in Under 4 Minutes

      <br>Introduction Welcome to Zylu! This quick and easy guide will walk you through the essential steps to set up and start using Zylu to run your salon efficiently. We’ve designed this to make sure you’re set up in no time so that you ...