Growth and Retention Marketing
Referral Customer Billing & Cashback Redemption – Step-by-Step Guide
This article guide you through how to bill a new customer who was referred and how to apply cashback for future visits. <br> Adding a Referral Customer Click New Sale. Click + New to add a customer. Fill in the customer details (Name, Gender, ...
Creating New Coupon Codes
Step-by-step guide to generating and configuring a coupon code for your customers In this tutorial, you’ll learn how to create a unique coupon code for your salon promotions. We’ll walk you through the process of setting up a coupon, from generating ...
How to setup a Prepaid Card
Simple Setup of Prepaid Card (Pay $100, Get $120 Balance) <br> Steps: Accessing the System From the main menu, navigate to Marketing. Click on Membership and then add New. Setting Up the Offer Enter the offer details: Pay $100, get $120. Choose ...
Creating, Billing, and Redeeming Gift Cards/Vouchers in Zylu
Step-by-step guide to using gift cards in the Zylu app This video shows you how to manage gift cards in the Zylu app. You’ll learn how to: Create a new gift card with custom details like name, validity, value, and price. Bill the gift card to a ...
How to Set Up a Cashback Loyalty Program
Reward and Regain Customers with a Cashback Program in Zylu <br> Steps: Open the Zylu app and go to "Manage" in the main menu. Navigate to "Marketing" and select "Loyalty Program." Click on the "Cashback" tab. Press the plus button to create a ...
How to create Membership Program (Pay 10K get 12K)
Create Plan That Rewards and retains your customers <br> Note:Due to recent updates, some screens may look slightly different, but the steps remain the same. Contact us if you need assistance!Steps: Navigate to the main menu. Select Manage and ...
How to create Automation
Streamlining Customer Reminders Through Automation Automation is a crucial feature that helps businesses remind customers about services they have availed. This documentation outlines how to set up service reminders and other types of automations. ...
Recent Articles
GST Update for Salons in India – Effective September 22, 2025
Overview: The Government of India has announced new tax regulations for the salon industry. As a result, GST will be reduced from 18% to 5% starting September 22, 2025. This article explains how this change affects your billing in India and what ...
How to Generate API Keys in Razorpay
Overview To integrate Razorpay with Zylu and start accepting online payments, you need API Keys. These consist of: Key ID – Public identifier for your account. Key Secret – Private key used to authenticate requests. You must generate these keys in ...
How to Add Product Consumption After Completion of Invoice
Overview Product consumption allows you to record the products used while delivering a service. Even if the invoice is already completed, you can still add the product usage details to keep inventory records accurate. Steps to Add Product Consumption ...
How to Take or Collect Pending Payments
This guide explains the different ways to collect pending payments in Zylu from the booking screen, customer details, and booking report. From the Booking Screen Go to Bookings. Open the booking for which the payment is pending. If a payment is ...
How to Bulk Import or Update Customers in Zylu
The bulk import feature in Zylu makes it easy to add or update multiple customers at once using a single Excel file. This is useful when migrating from another system, onboarding large customer lists, or making mass updates such as wallet or cashback ...
Popular Articles
Getting Started with Bookings & Sales on Zylu: A Step-by-Step Guide
How to Get Started with Bookings & Walk-Ins in Zylu . This guide will walk you through managing bookings, walk-ins, adding new customers, selling services and products, and sending invoices through Zylu. By following these steps, you’ll streamline ...
How to send a WhatsApp Campaign for Holiday Discount
Step-by-Step Guide to Engaging Customers with Festive Offers WhatsApp Campaign In this tutorial, we'll walk you through the process of creating and sending a WhatsApp campaign to promote your holiday discounts. <br> Steps: Log into your Zylu ...
Complete Business Verification
Verifying Your WhatsApp Business Account To fully utilize the features of your WhatsApp Business account, it's essential to complete the business verification process. Follow these simple steps to get started: Initiate Business Verification: If you ...
Advanced Training on Zylu Software – Everything You Need to Know
Welcome to the official Advanced Zylu Software Training! This session is designed to help you unlock the full potential of the Zylu platform — from store setup to automations and reporting. ? Watch the Full Training Video ? Watch Now: ...
WhatsApp Business API: Common Reasons for Account Ban or Restriction
If your WhatsApp Business API account has been banned or restricted, it’s usually due to policy violations or poor user experience signals. To help you stay compliant and maintain healthy communication with your customers, here are the most common ...