Training & Support

• Recent Topics

• Software Updates

  Software updates will be published here

• Booking Recommendations

  You can discuss all the booking related recommendations here.

• Welcome to Community

  The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions.

• Popular Articles

• Getting Started with Bookings & Sales on Zylu: A Step-by-Step Guide

  How to Get Started with Bookings & Walk-Ins in Zylu . This guide will walk you through managing bookings, walk-ins, adding new customers, selling services and products, and sending invoices through Zylu. By following these steps, you’ll streamline ...

• How to send a WhatsApp Campaign for Holiday Discount

  Step-by-Step Guide to Engaging Customers with Festive Offers WhatsApp Campaign In this tutorial, we'll walk you through the process of creating and sending a WhatsApp campaign to promote your holiday discounts. <br> Steps: Log into your Zylu ...

• Complete Business Verification

  Verifying Your WhatsApp Business Account To fully utilize the features of your WhatsApp Business account, it's essential to complete the business verification process. Follow these simple steps to get started: Initiate Business Verification: If you ...

• Billing Process (Walk-In Customer)

  A step-by-step guide to efficiently handle transactions for walk-in clients. In this tutorial, you'll discover how to bill walk-in customers using the Zylu salon management app. Whether it’s a first-time visitor or a regular client, we’ll walk you ...

• Zylu Quick Start Guide in Under 4 Minutes

  <br>Introduction Welcome to Zylu! This quick and easy guide will walk you through the essential steps to set up and start using Zylu to run your salon efficiently. We’ve designed this to make sure you’re set up in no time so that you ...

• Recent Articles

• Setting Up Auto Product Consumption for Services

  Auto Consumption helps you automatically track and deduct products used during a service - ensuring accurate inventory management without manual updates. How to Set Up Auto Product Consumption Go to Manage → Inventory → Auto Product Consumption This ...

• Zylu Notifications Guide for Business Owners

  Zylu helps salon owners stay on top of key activities with automated alerts. These notifications are sent only to the business owner to maintain control, visibility, and oversight of salon operations. ? Notification Channels Supported on SMS (India ...

• WhatsApp Business API: Common Reasons for Account Ban or Restriction

  If your WhatsApp Business API account has been banned or restricted, it’s usually due to policy violations or poor user experience signals. To help you stay compliant and maintain healthy communication with your customers, here are the most common ...

• May 2025 Product Update – Smarter Control, Smoother Setup, and Specialized Tools for Skin Clinics!

  At Zylu, we continue to evolve our platform to serve your business better. This month’s update brings powerful new tools and essential improvements to enhance daily operations — from advanced prescription support to smoother employee onboarding and ...

• How to Use the Cash Register

  The Cash Register feature helps you track daily opening and closing balances, ensuring transparency and accountability in your center’s transactions. Follow these steps to manage it effectively: <br> Accessing the Cash Register Go to the Main ...