Training & Support

• Recent Topics

• Software Updates

  Software updates will be published here

• Booking Recommendations

  You can discuss all the booking related recommendations here.

• Welcome to Community

  The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions.

• Popular Articles

• Getting Started with Bookings & Sales on Zylu: A Step-by-Step Guide

  How to Get Started with Bookings & Walk-Ins in Zylu . This guide will walk you through managing bookings, walk-ins, adding new customers, selling services and products, and sending invoices through Zylu. By following these steps, you’ll streamline ...

• Billing Process (Walk-In Customer)

  A step-by-step guide to efficiently handle transactions for walk-in clients. In this tutorial, you'll discover how to bill walk-in customers using the Zylu salon management app. Whether it’s a first-time visitor or a regular client, we’ll walk you ...

• How to send a WhatsApp Campaign for Holiday Discount

  Step-by-Step Guide to Engaging Customers with Festive Offers WhatsApp Campaign In this tutorial, we'll walk you through the process of creating and sending a WhatsApp campaign to promote your holiday discounts. <br> Steps: Log into your Zylu ...

• How to Set Up a Cashback Loyalty Program

  Reward and Regain Customers with a Cashback Program in Zylu <br> Steps: Open the Zylu app and go to "Manage" in the main menu. Navigate to "Marketing" and select "Loyalty Program." Click on the "Cashback" tab. Press the plus button to create a ...

• Complete Business Verification

  Verifying Your WhatsApp Business Account To fully utilize the features of your WhatsApp Business account, it's essential to complete the business verification process. Follow these simple steps to get started: Initiate Business Verification: If you ...

• Recent Articles

• Understanding Tax on Wallet Balance in Zylu

  Learn how tax is handled when customers purchase Wallet Balance and later use it to pay for services or products in Zylu. With Zylu Wallet, a customer may pay a certain amount and receive a higher Wallet Balance as part of the wallet offer. Example ...

• Configure Referral Program in Zylu

  Learn how to configure the Referral Program in Zylu and set the rules for rewarding customers who refer new customers. The Referral Program allows an existing customer to refer a new customer. When the new customer completes a qualifying purchase, ...

• Zylu August Release: Set Smarter Goals, Manage Access & More

  Zylu August Release: Set Smarter Goals, Manage Access & More On this page Business Goals Are Now Live Control Data Access for Employees & Managers Enhanced Roles & Permissions What’s Next At Zylu, we’re always working to give you better visibility, ...

• Configure Data Access Restrictions for Employees and Managers

  Learn how to configure data access restrictions in Zylu and control how much historical business data Employees and Managers can view. Data Access Settings help Business Owners control access to sensitive business information by defining the number ...

• How to Set and Track Business Goals in Zylu

  Learn how to set monthly business goals in Zylu and track your progress from the Home Page dashboard. Setting Business Goals helps you define measurable targets for your business and monitor performance throughout the month. Important: Business Goals ...