WhatsApp Integration
WhatsApp Error: Message Not Delivered to Maintain Healthy Ecosystem Engagement
The message comes directly from WhatsApp (Meta) and is not an issue with Zylu. What does this mean? WhatsApp limits the delivery of marketing messages to prevent the platform from becoming overly spammy. Because of this: Marketing campaigns typically ...
WhatsApp Onboarding Failure Due to Meta Account Restriction
This section deals with how to handle Meta account restrictions that can block WhatsApp Business onboarding. It explains why Meta flags certain profiles, how these restrictions affect linked business assets, and the steps to successfully resolve the ...
How to Increase WhatsApp Business Message Limits After Zylu Integration
This section explains how to manage and increase WhatsApp Business message limits after integrating with Zylu. Check the Whatsapp messaging limit in Zylu: To check your WhatsApp messaging limits in Zylu, navigate to Manage → WhatsApp Configuration. ...
What All Can We Do After Purchasing WhatsApp Integration
Once you've activated WhatsApp integration in Zylu, you unlock a range of powerful features to improve communication, automate customer engagement, and run targeted marketing campaigns. 1. Send Billing Messages Instantly You can send the customer a ...
WhatsApp Business API: Common Reasons for Account Ban or Restriction
If your WhatsApp Business API account has been banned or restricted, it’s usually due to policy violations or poor user experience signals. To help you stay compliant and maintain healthy communication with your customers, here are the most common ...
WhatsApp Signup Preparation
This article outlines the necessary preparations for customers before they begin the WhatsApp onboarding process. Before you begin, ensure you have the following ready: Facebook / Meta Requirements: 1. Facebook Business Manager account (with login ...
WhatsApp Business Error and Status Messages
Understanding WhatsApp Business API Errors in Zylu When using Zylu's WhatsApp Business integration, you might encounter error codes from the WhatsApp Business API. These errors help diagnose issues with messages, authentication, or system ...
Configure WhatsApp Payment Settings
Setting Up Payment Methods for Your WhatsApp Business Account To ensure your WhatsApp Business account can accept payments, you need to configure your payment settings. Follow these straightforward steps: 1. Navigate to WhatsApp Account Settings: Go ...
Complete Business Verification
Verifying Your WhatsApp Business Account To fully utilize the features of your WhatsApp Business account, it's essential to complete the business verification process. Follow these simple steps to get started: Initiate Business Verification: If you ...
Verification Code Submission
Ensure Smooth Onboarding by Sending Your Verification Code After you submit the WhatsApp onboarding form, you will receive a unique verification code. This code is crucial for completing your onboarding process with Zylu. Access the Code: Once your ...
Completing the Embedded Signup Form
Step-by-Step Guide to Onboarding To successfully complete the embedded signup process for WhatsApp API integration, follow these steps: <br> 1. Access the Signup Form: Start by clicking on this link to open the embedded signup form: ...
Recent Articles
How to Add Staff in Zylu
This guide explains how to add a new staff member, define their working details, provide system access, and manage their account in Zylu. Overview Staff Management in Zylu allows you to: Add employees to the system Assign roles and responsibilities ...
How to View Website Enquiries in Zylu
Learn how to view, track, and manage customer enquiries received from your website. Steps Open the main menu Select Enquiry View the list of enquiries received from your website By default, enquiries are sorted by Inquiry Date (latest first) Click ...
How to Login to Zylu
Learn how to log in to your Zylu account using your registered credentials. Steps Open your web browser Go to biz.zylu.co Enter your registered email address Enter your password Click Login You will be redirected to your dashboard Notes Use the same ...
How to Set Up and Run Payroll for Your Staff
This guide helps you create payroll schedules, review salary calculations, and complete staff payments while ensuring accuracy and consistency. Steps From the main menu, go to Payroll Manage Pay Schedule Click “+” → Enter name → Select pay frequency ...
How to Update Employee Compensation
Update and review employee compensation before running payroll to ensure accurate salary calculations. Steps Go to Manage Click Staff Management Select the staff member Click the three dots (⋮) → Edit Switch to Compensation tab Update: Salary amount ...
Popular Articles
Getting Started with Bookings & Sales on Zylu: A Step-by-Step Guide
How to Get Started with Bookings & Walk-Ins in Zylu . This guide will walk you through managing bookings, walk-ins, adding new customers, selling services and products, and sending invoices through Zylu. By following these steps, you’ll streamline ...
Billing Process (Walk-In Customer)
A step-by-step guide to efficiently handle transactions for walk-in clients. In this tutorial, you'll discover how to bill walk-in customers using the Zylu salon management app. Whether it’s a first-time visitor or a regular client, we’ll walk you ...
How to send a WhatsApp Campaign for Holiday Discount
Step-by-Step Guide to Engaging Customers with Festive Offers WhatsApp Campaign In this tutorial, we'll walk you through the process of creating and sending a WhatsApp campaign to promote your holiday discounts. <br> Steps: Log into your Zylu ...
How to Set Up a Cashback Loyalty Program
Reward and Regain Customers with a Cashback Program in Zylu <br> Steps: Open the Zylu app and go to "Manage" in the main menu. Navigate to "Marketing" and select "Loyalty Program." Click on the "Cashback" tab. Press the plus button to create a ...
Complete Business Verification
Verifying Your WhatsApp Business Account To fully utilize the features of your WhatsApp Business account, it's essential to complete the business verification process. Follow these simple steps to get started: Initiate Business Verification: If you ...